Support Center

Answers to common questions, and a direct line to the team.

Guides

How do I create a proposal I can email or attach as a PDF?

  1. Open Emails & Texts and search the line of business — general liability, commercial auto, homeowners, and seven more.
  2. Click the proposal to open it. Look for the PROPOSAL badge.
  3. Set your limits and tick the coverages you want described. The wording updates as you go.
  4. Choose how to send it: Copy for email pastes straight into a new email with the formatting intact, and Download PDF gives you a branded document on your agency letterhead, ready to attach.
  5. Optional: tick Include premium to show the premium, and Display payment plans for down payment and instalments.

Both produce the same proposal. Your letterhead comes from your Personalize details — fill those in once and every proposal carries them. See How It Works →

What do I search for?

Type the situation you are in, in plain words — “renewal”, “certificate”, “declined”. Not a keyword.

Typing renewal, certificate and declined into the search box, with matching templates appearing each time

Or skip the search box

On Scripts & Talk Tracks, pick what you are about to do: ask the questions, explain something, or handle an objection.

Filtering phone scripts by ask the questions, how to explain it, and handle an objection

Want the full walkthrough? See How It Works →

Frequently Asked Questions

How do I use a template?+
Can I edit the templates?+
Do the texts comply with TCPA?+
Are the E&O Documentation templates legal advice?+
Will using these templates guarantee more sales?+
I need a template that doesn't exist yet.+
What about phone scripts?+

Still need help?

Send us a message and we'll get back to you by email.

Support Center | InsuranceAgentForms